How we work
As an independent insurance broker, we always act in your best interests.
We offer advice and support on all areas of insurance and provide a complete service to our clients – from onboarding as a new client, through annual renewal and ongoing claims service and support via a single point of contact – your account manager.
Understanding you and your business is crucial to placing an effective insurance package that protects you when you need it to.
We take the time and effort to understand you and your business on an on-going basis, offering a genuine service that enables us to develop and sustain a long-term relationship. Our extensive fact-finding process sets the highest professional standards in the insurance industry.
We visit our clients where possible. Meeting you and experiencing your working environment in person helps us better understand you, your business and the protection you need.
We can access a wide selection of insurance markets on your behalf to offer you the best possible cover and value for money.
As a business or individual, protecting your assets and liabilities is an important part of managing everyday business risk. The right insurance package offers financially effective transfer of these risks.
We recognise that having the right insurance package in place allows you to trade and grow your business with confidence.
When sourcing an insurance package for you, the most important thing to us is that when you have a claim, your insurance cover responds to support you.
We can confidently say:
- Whether you are a successful business, a start-up venture or an individual, we will take the time to understand you and your business.
- Easy information gathering through our fact-find process means we offer rapid tailored professional protection without wasting time.
- We are there to support you should you need our advice or a claim occur.
- Trading since 1997, we have top-tier relationships with the UK insurance market – we will find you the right insurance protection for your business at the right price.
- We act with professional integrity. Your personal and business insurance needs are unique – we will treat you as the individual you are and find the tailored insurance package you need.
- We are not an online data farming broker – you will always have an account manager to deal with all your insurance needs – we do not outsource our professionalism to an IT company.
- All our account managers hold professional insurance qualifications from the Chartered Insurance Institute.
- To prevent claims and to help negotiate regulation, we offer clients free risk management tools to help you assess the key property, site, cyber and fleet management risks and hazards to your business. We also offer support from partner specialists to help you de-risk your business.
- In essence, risk transfer is something of a commodity. We use our buying power to acquire tailor-made insurance cover you require at a competitive price that we believe is right for you.